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Disputes and Concerns

Resolving Issues Together

 

Disagreements can happen — whether it’s about a child’s special educational needs (SEN) support, exclusions from school, or concerns about how decisions are made by the local authority. At Shropshire SENDIASS, we’re here to help you understand your rights, explore your options, and feel supported at every step.

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On this page, you’ll find easy-to-follow guidance on how to:

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  • Raise a concern with your child’s school or college

  • Complain to the local authority (LA)

  • Challenge unlawful exclusions or unfair treatment

  • Understand the different pathways to resolve a disagreement

  • Get support from SENDIASS if you're going to a Tribunal

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Whether you're a parent, carer, or young person, you're not alone. These resources can help you take the next step with confidence.

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​What to Do if You Don’t Agree About SEN Provisions

If you disagree with the SEN support your child is receiving at school or nursery.

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Raising a Concern About the Local Authority

How to make a complaint about delays, lack of provision, or unlawful decisions.

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Exclusion from School

Understand your child’s rights and what to do if they’ve been excluded.

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Resolving Concerns – Step-by-Step Flowchart

A visual guide to help you decide what action to take.

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How SENDIASS Can Support You at Tribunal

We can help you prepare and feel informed if you are appealing to the SEND Tribunal.

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Bullying - What You Need to Know

If your child is experiencing bullying, here’s how to raise it and get help.

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SEND Tribunal

Appeal EHCP decisions or disability discrimination

Appeal an EHCP

Complain about Disability Discrimination

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Ofsted

Report concerns about school quality or leadership

Ofsted Form

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LA  Complaints

Raise issues about provision or delays with Shropshire Council

Shropshire Complaints

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DfE / EFSA

Complain about how an academy or college handled a concern

Contact DfE

Complain to ESFA

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LGSCO (Ombudsman)

Report unfair LA processes or failure to act

Make a Complaint

what to do if the ehcp process is delayed

The law sets clear timelines for what should happen — and when. If your local authority is taking too long or not responding to you, you don’t have to wait in silence. There are things you can do.

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E-learning Hub

 Empowering you with knowledge to support your child through accesible training and development videos and resources.

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