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Shropshire sendiass

Join our Team

IASS Adviser (Maternity Cover) – Shropshire SENDIASS

We’re recruiting a Shropshire Information, Advice and Support Service Officer (IASS Adviser) to cover maternity leave. You’ll provide impartial information, advice and support to families about SEND, social care and health, and work with schools, groups and partners across Shropshire. DBS required. 

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Contract: Fixed term until June 2027 | Start: May 2026
Hours: 15–22.5 hours/week (over 3, 4 or 5 days) | Flexible/office hybrid after induction
Salary (FTE): £28,000–£30,667 (dependent on experience) + pension / Indicative actual for 22.5 hrs: £17,027–£18,283.
Location: Shrewsbury office (flexible working following training/induction) 

How to apply (no CVs): Please complete the application form in the recruitment pack. 

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Recruitment pack (downloads)

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   0. How to apply

  1. Background information​

  2. Job description & person specification​

  3. CAS Policies and Principles​

  4. Application & Equal Opportunities form​

  5. Guidance notes for applicants​

  6. CAS Ex‑Offenders Policy (2020)

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Closing date: Midnight, Sunday 15 March 2026 

Interviews: Tuesday 24 March 2026 (alternative date may be arranged subject to availability)

About Us

​We’re here to empower you with the information, advice, and support you need.

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Shropshire SENDIASS provides free, impartial, and confidential support to parents and carers of children aged 0 to 25, as well as young people aged 16 to 25, who have or may have special educational needs or disabilities (SEND).

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When you contact us, we’ll discuss the best way to support you. If you’re 16 or over, check out our Young People page for tailored information.

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You don’t need a formal diagnosis to access our services: if you live in Shropshire, we’re here to help.

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Image by Amy Hirschi

Advice First Aid

We believe that early advice and information can prevent problems from escalating. That’s why our first step is always to offer Advice First Aid, giving you the right information quickly and clearly so you can make informed decisions.

 

This might include:

  • Fact sheets and guides.

  • Signposting to trusted resources.

  • Advice by phone, email, or at drop-in events.​

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This means you get help straight away, and if you need more, we’ll work with you to decide the best next steps.

Our tiered approach to support

We want every child, young person, and parent carer to get the right level of support at the right time. We understand that everyone’s journey is different, and that’s why we use a tiered approach to make sure we can help as many families as possible.

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Our approach is designed to:
✅ Empower families to feel confident and informed.
✅ Make the best use of our team’s time and expertise.
✅ Focus our intensive support where it’s needed most.

 

Our Levels of Support

Working Together for SEND Families

Looking for a community of parent carers? PACC helps shape services for children and young people with SEND in Shropshire. Find out how they support families like yours.

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We understand that navigating SEND processes can be challenging, and we’re here to make it easier. 

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If you’ve used our service, we’d love to hear your feedback. Complete our short survey to help us improve and continue supporting families.

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